city'super LOG-ON
Young people love gadgets - so why not turn an interest into a career? city'super LOG-ON hires all kinds of gadget enthusiasts to join the frontline team, become product professionals and provide customers with the latest trendy products. One of the job requirements is an enthusiasm for the latest trends and a passion for gadgets.
Trendy products - focusing on hands-on experience
city'super LOG-ON store manager Mr. Hsu Wan Sang says that city'super LOG-ON values giving customers a hands-on experience rather than simply hard selling products. For this reason, store staff need to be enthusiastic about the products. “In order tell customers about the latest gadgets, staff need to be passionate about the products, share their own experiences of using them with customers and carry out live demonstrations.” Hsu added that city'super LOG-ON staff are themselves fans of the products that they sell - staff include photography and electronic gadget enthusiasts and cosmetics experts. “Even if you’ve got no experience, it doesn’t matter - the company provides product knowledge training. As long as you’re willing to try out and use new products, then it’s not difficult to gain a firm grasp of product knowledge.”
In terms of career development, new staff start as shop assistants and can progress to senior shop assistant and managerial positions such as deputy supervisor, supervisor and senior supervisor. city'super LOG-ON regional manager Mr. So Pak Nin stresses that city'super LOG-ON attaches importance to internal promotions - most of the store managers and supervisors are promoted from within the company. Staff can also be transferred to different product departments to learn new knowledge and gain different experience, which is highly beneficial for their future promotion to managerial positions.
“Every day there is something new to learn”
Ms. Yeung Woon Tai, Sandy - now a senior supervisor - joined city’super in 1996 and has worked at the company for 18 years. She started as a shop assistant in the clothing department before transferring to the stationery department. She has received numerous promotions and is now senior supervisor at the Times Square store (Hong Kong), where she is in charge of dozens of staff. “The company sells a wide variety of products - you have to follow the latest trends, continue to learn on a daily basis and be proactive in learning about new things, such as product knowledge, sales skills and managerial skills.”